Informativa sulle spedizioni

# SHIPPING, RETURNS & REFUND POLICY

Last updated: February 14, 2026

At ZareliaWear, we are committed to providing a smooth and enjoyable shopping experience. Please read the following information regarding shipping, returns, and refunds before placing your order.

## Shipping Policy

### Order Processing

Orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

### Estimated Delivery Times

United States: 7–10 business days

Europe: 5–10 business days

International: 7–15 business days

Delivery times are estimates only and may vary due to customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.

### Free Shipping

We proudly offer FREE shipping on all orders.

No minimum purchase is required.

### Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking updates may take up to 48 hours to appear after shipment.

### Shipping Delays

ZareliaWear is not responsible for delays caused by:

- Shipping carriers
- Customs procedures
- Incorrect shipping information provided by the customer
- Events beyond our reasonable control

If you experience any issues with your shipment, please contact us at:

📧 zareliawear@gmail.com

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# Return & Refund Policy

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

## Return Eligibility

To qualify for a return, the item must:

- Be unused and unworn
- Include all original tags
- Be returned in its original packaging
- Show no signs of damage, alteration, or misuse

Returns that do not meet these requirements may be refused.

## Return Shipping Costs

Return shipping costs are the responsibility of the customer unless:

- The item arrives damaged
- The item is defective
- An incorrect item was received due to an error by ZareliaWear

## Refund Process

Once the returned item has been received and inspected, approved refunds will be processed within 7 business days.

Refunds will be issued using the original payment method used for the purchase.

Please note that banks and payment providers may require additional time to process and display the refund.

## Non-Refundable Items

The following items cannot be refunded:

- Personalized or custom-made products
- Hygiene-related products that have been opened or used

## How to Request a Return

To start a return request, please contact:

📧 zareliawear@gmail.com

Please include:

- Order number
- Full name
- Reason for the return request
- Photos of the item if damaged or defective

Our support team will review your request and provide further instructions.

## Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

📧 zareliawear@gmail.com

Thank you for choosing ZareliaWear.